Return and Refund Policy For Boutique
Cultivate Simple Delights is a small business that utilizes Printify to supply and distribute all products available in our boutique. Printify is a print-on-demand company, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you order the wrong size, color, or simply change your mind.
However, in case of a damaged product or a manufacturing error, submit a return request at cultivatesimpledelights@gmail.com and take a clear photo showing the issue.
If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
Please note that Cultivate Simple Delights will not be held responsible and will not offer reprints or refunds if the customer ordered the wrong size or color because each item is made to order. Note there is a tolerance of 0.5" for print placement, meaning that minor variations in the placement of the print will not be considered as defects.
If the order has been sent to production, it means that the data has reached the Print Provider and they may already be working on fulfilling the order. As a result, it may not be possible to request cancellation at this point.
We want to ensure you are satisfied with all your items, so if you have any questions contact cultivatesimpledelights@gmail.com.
Shipping and Delivery Policy
Boutique items are offered with Free Standard Shipping allowing for 5-7 business days for domestic delivery and 10-30 business days for international delivery.
Our Print Providers are able to ship to most countries except for North Korea, Russia, Belarus, and Ukraine.